SPA POLICy

APPOINTMENT POLICY:

Please note that no additional guests are allowed during your appointment. We kindly ask that you 10 minutes early to complete any necessary paperwork. Our suite is conveniently located inside Mahia's Salon and Spa, and you can find parking at the rear of the building. Thank you for your understanding!

LATE CANCELLATION FEE POLICY:

We have a 15 minute grace period for the customer and service provider. After 15 minutes, your appointment will be cancelled. The late cancelled appointment fee is 50% of your service total. We will attempt to contact you via telephone and text. If we are unable to confirm your appointment status to reschedule your time for that day, your appointment will be cancelled with the appropriate fees applied. Under this scenario, your deposit can be transferred to another service for a different date.

NO CALL NO SHOW POLICY:

No Call No Show Will NOT BE TOLERATED and we will charge a fee of 100% of the service total if you fail to properly reschedule or cancel your appointment. If we have spoken after your No Call No Show and you would like to book our services again, you will be required to PAY IN FULL for your service at the time of booking.

Payment Methods

PAYMENT METHODS

Credit / Debit Cards
After Pay
Cash (In Person)